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We're not teaching you IT. We show you how to make better decisions about it: what to ask, what to check, when to say no. Everything here comes from real companies and what we build.
IT support
Why I didn't buy a ticketing system, what a support request at BitUp looks like today, from first WhatsApp message to month-end report, and what I learned building it.
September 10, 2026 · 5 min read
What we write about
What to ask your IT provider before signing. How much IT should cost a 30-person company. When you need a server and when you don't.
What NIS2 is and whether it applies to you. Backup versus restore. How to check in five minutes whether your company's email can be spoofed.
What we've automated and how much time it saved. What isn't worth automating. How to use AI in your company without leaking your data.
30 minutes, remote, 10 checks, one page with what's fine, what's urgent, and what it would cost. No obligations.